We use various carriers. Your shipping confirmation will notify you of your order's carrier. Please visit your respective carrier's website to sign up for detailed order tracking. Please note we do not currently offer Saturday Delivery as an option. Delivery days are M-F.
WHERE WILL MY ORDER SHIP FROM?
We have one distribution center in South Carolina.
I DIDN’T RECEIVE ALL OF MY ITEMS, ARE THEY COMING IN A LATER SHIPMENT?
It's likely your order shipped from two warehouses. Check your shipping confirmation for a second shipment coming from another warehouse. If you suspect an item didn't ship, please e-mail us at nchoperations@shimano.com.
I ENTERED THE WRONG SHIPPING ADDRESS, CAN YOU UPDATE IT?
Orders move into our warehouse within an hour after you click “submit order” and we cannot update them once they are on the floor. If you catch the error right away, please email us at nchoperations@shimano.com with your order number and the correct address and we will do our best to change it.
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